The Clinical Supervisor is responsible for providing direction and supervision to staff/volunteers/interns, managing a caseload of clients as needed, providing sound, therapeutic treatment and managing the day-to-day clinical operations. Manage proper implementation of the PHNE Policies & Procedures and the PHTSS Best Practice Staff Manual. Oversee and coordinate the Daily Census/Billing administrative operations, daily Compliance data, Monthly DPH report and as needed or assigned the Monthly staff schedule.
ESSENTIAL DUTIES AND RESPONSIBILITIES
§ Collaborate with the Program Coordinator to oversee Case Managers and Direct Care duties and responsibilities utilizing Staff Concerns when necessary.
§ Effectively demonstrate sound judgment by making appropriate decisions.
§ Effectively and responsibly provide On-Call support, staff supervision and training
§ Supervision will utilize a Professional Development Plan that is Trauma Informed.
§ Provide Trauma Informed direction and (Individual/Group) clinical supervision to staff, volunteers, and interns according to the Phoenix House supervision protocol to promote consistency and quality of services.
§ Provide Trauma Informed feedback to Program Coordinator for yearly staff performance evaluations.
§ Participate in the support and training of staff members to understand and cooperatively undertake actions to meet client's (SNAP) Strengths, Needs, Abilities, and Preferences.
§ Review and sign patient treatment plans and assessments in a timely fashion.
§ Maintain accurate, timely, legible case notes and group notes. Document developments and important events in accordance with clinical policies for reporting and record keeping. Use Phoenix House systems, including the Electronic Health Record effectively and appropriately.
§ Maintain positive working relationship with agencies, resources, and families to coordinate services forpatient care; provide information on substance use disorder treatment resources and services; and assist in coordinating necessary referrals.
§ Respond to patient crises and emergencies as needed.
§ Meet with supervisor on a regular basis.
§ Dress in a professional manner.
§ Perform other duties as assigned by Program Coordinator.
§ Possess a high standard of punctuality and attendance.
§ Demonstrate empathy and compassion for patients in group, individual counseling, and daily interactions.
To perform this position successfully, you must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION/EXPERIENCE: Master's Degree from an accredited institution or LADAC 1 with equivalent combination of knowledge and experience.
Attainment of certification/licensure as required by funding/regulatory sources (demonstrable pursuit of certification with timetable for achievement is acceptable.)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
REGULARLY REQUIRED: to sit, use hands to finger, handle or feel objects, tools, or controls and reach with hands and arms, and talk or hear.
OCCASIONALLY REQUIRED: to stand, walk, stoop, kneel or crouch and lift and/or move up to 10 pounds
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
The work environment is that of a substance abuse treatment milieu which may include:
Weekend and/or holiday shifts may be required.Phoenix House requires background checks, drug testing, TB testing, verification of employment history, reference checks and possibly a medical exam, prior to employment. Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf to learn more.