At Phoenix House, change is something we embrace every day as part of our values to deliver exceptional care. PhoenixHouse provides individualized, holistic drug and alcohol addiction treatment,with a legacy spanning nearly 50 years. We are passionate about healing individuals, families and communities challenged by substance use disorders andrelated mental health conditions. Phoenix House supports the mission through a holistic approach that focuses on the distinct mental, physical, and social needs of every person; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and, the promotion of greater understanding of addiction. Our devoted staff are committed to treating thewhole person-and come from all fields.
We operate personalized, strength-based,gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As 'One Phoenix House' we believe in having fun along the way - embracing 'progress not perfection' as our journey continues.
Answering and routing incoming calls for the facility
Greet and announce visitors and new admissions
Maintain computerized and manual admission and discharge systems as directed.
Enterand maintain data for all computer-based programs on a timely basis asrequired.
Prepare process and file documents.
Insurance verification for incoming clients
Attend training as directed.
Perform other duties as assigned
High School degree required
Two years of experience in administrative office work or any equivalent combinationof education, training and experience that demonstrates the ability to performthe duties of the position.
Knowledge of record keeping and filing methods
Knowledge of business English, spelling and arithmetic
Knowledge of office practices and procedures
Working knowledge and/or skill in word processing, spread sheets and other computer applications
Knowledge of rules and procedures of assigned department
Bi-lingual and bi-cultural, English and Spanish
Proficiency in Welligent for tasks assigned.
Make accurate arithmetic computations
Ability to work independently and exercise good judgment without direct supervision
Establish and maintain effective working relationships with employees, other agencies and the public
Follow written and verbal instruction
Be well organized
Phoenix House requires background checks, drug testing, TB testing, verification of employment history, reference checks and possibly a medical exam, prior to employment.
Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities.
EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf to learn more.#exeter